On our daily travels, we interact with many people including those we share space with on our commute to work, to the barista we purchase our coffee from to our team members and prospective clients. It takes 1/10 of a second to form a first impression based on facial impressions and non-verbal communication. Do you smile and make eye contact? Do you cross your arms and come across at standoffish? People tend to trust their gut reactions when meeting someone. What impression are you making to others on your travels?